![]() ![]() The role will need to be updated to Admin or Owner in order to access Bill Payment functionality. Please note: ID’s with the role of User do not have access to Bill Payment. If your child receives free or reduced price school lunch, you may qualify. If turning the popup blocker did not resolve the issue, please contact our Technical Support center. A simple, affordable way to get quality home internet for low-income families. ![]() It is also possible the browser’s security setting is set to ‘high’ which will not allow cookies to be stored on the computer, or security software installed may be blocking the site. ![]() The popup blocker is part of Internet Explorer's settings and can be turned off by going into "Tools" and select "Turn off Popup Blocker". If a "processing failure" error is presented when attempting to log into My Account, a popup blocker may be activated. You can view your internet usage, view and pay your bill, manage your billing preferences, check for outages, troubleshoot your service, verify scheduled appointments and set contact preferences. My Account allows you to manage your account all from an easy-to-use interface. ![]()
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